Senior Director, HR Talent Management Business Operations in Bethesda, Maryland

Senior Director, HR Talent Management, Technology and Outsourcing
It?s a powerful feeling, to belong. It?s inspiring people to do more than they thought they could. It?s leading the way by rolling up your sleeves to accomplish a common goal. It?s taking a passion and turning it into your vision. Belonging is what it feels like to work at Marriott. If this sounds like the place for you, join us.
The Marriott International HQ, located at xxxx0 Fernwood Road, Bethesda,MD, xxxx7 is currently hiring a Senior Director, HR Talent Management, Technology and Outsourcing).
Responsibilities include:
Marriott International offers you the opportunity to find the hospitality job and career journey that's right for you. With more than xxxx managed properties and 18 brands you'll find us in your neighborhood and in more than 74 countries across the globe. Find Your World? at Marriott.
Specific Expected Contributions
· Leads team that is the key point of contact in Marriott for production issues and participates in the escalation and resolution process.
· Leads the creation of Change Requests and System Requests for new projects or changes to existing processes.
· Leads team that monitors service level agreement (SLAs) performance, myHRServiceCentercalls, myHR Connection mailbox, and myHR Response Central requests, to assess system performance, identify issues that may require proactive intervention to reduce issues and improve process performance
· Leads team that collaborates with COE on prioritization and development of system enhancements and breaks fixes and monitors the functional testing of new modules and patches for the business process application, participating when required.
Specific Candidate Profile
· 8 + years of solid business analysis or talent management analysis, program development or support.
· Experience directing work with HR outsourcing partner inclusive of managing operations, administering contracts and planning for new work.
· Possesses extensive analytic skills to assess business processes and system capabilities in a highly detailed and meticulous environment.
· Demonstrates excellent project management skills. Possesses the ability to manage the work of a business/functional team to meet goals and objectives.
· Prefer experience in managing the implementation of large business initiatives.
· Strong interpersonal skills. Able to assemble, lead, and motivate a business/functional team.
· Demonstrated experience in creative and innovative application of technology for business change.
· Possesses business process re-engineering experience. Can act as a liaison between the business, corporate staff, and Information Resources organizations.
· Effective communication skills (written and verbal), appropriate for updating senior business management regarding the team's status.
· Ability to articulate, prioritize, and communicate complex issues and risks to senior management.
· Must have extensive personal computer experience with a strong background in Microsoft Office applications (e.g., Word, PowerPoint, and Excel).
· Demonstrated ability to prioritize work tasks in accordance with goals and to make effective use of time in an environment with multiple deadlines and goals.
EDUCATIONBS/BA degree in Business Administration, Human Resources, or Management, or equivalent relevant experience.
To submit your application for this job, please go to: https://marriott.taleo.net/careersection/2/jobsearch.ftl?lang=en
Marriott International is consistently recognized as an employer of choice around the globe by FORTUNE and Working Mother magazines, DiversityInc, Great Places to Work Institute, and the CRF institute among others. Visit our newsroom to learn more: news.marriott.com
Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.
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